Contact Us

Automated Phone Banking:
(718) 353-1300, Option #1
Available 24 hours

Member Service Representatives:
(718) 353-1300, Option #2
Available by phone: 7:30 AM - 3:30 PM Monday, Tuesday, Thursday, Friday
Available by phone: 7:30 AM - 7:00 PM Wednesday
Fax: (718) 353-5399
 

211-31 Jamaica Avenue
Queens Village, NY 11428

Branch Hours:
8:00 AM - 3:00 PM Monday, Tuesday, Thursday, Friday
8:00 AM - 7:00 PM Wednesday

Visa Credit CardsFor assistance with Visa Credit Cards, including customer service, 
reporting a lost or stolen card, or payment address, click here.

 

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